Ease of use

We have included a translate facility which uses a Google Translate facility.Please select this from the top right of your browser screen.

We have also included translation into a dyslexia friendly font to increase reader friendliness. Please select this from the top right of your browser screen.

This website makes all efforts to be W3C compliant.

We make every effort to ensure that all pages on this site are valid to Extensible Hyper Text Mark-up Language (XHTML) 1.0 Transitional and use valid Cascading Style Sheets (CSS)

We also try to ensure that the HTML pages on our website conform to the Web Content Accessibility Guidelines (WCAG) Level "AA".

We are working on improving the accessibility of those pages that do not conform. 
The site's layout takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software and can be navigated using only a keyboard.

A links on the website should open in the same window, apart from links to external sites.

Plain English

We aim to make this site easy to understand. If you have difficulty understanding any of the content, please contact us at

Text size

You can increase the size of the text on this website by using tools built into your browser.

  • Internet Explorer users: select the 'view' option at the top of the page, choose 'text size' and pick either larger or largest.

  • Mozilla and Firefox users: select the 'view' option at the top of the page, choose 'text size' (in Firefox version 3 and above choose 'Zoom') and use the 'increase' function until the text is a satisfactory size.

You can change the text size in other browsers in similar ways.


As well as HTML web pages, this site includes files to download in formats such as Adobe PDF, Microsoft Word and Microsoft Excel. We try to make these files as accessible as possible for everyone. Help in downloading these files is available on the pages from which they are downloaded. 


Making your computer work for you

Do you need help in making the web easier to use? There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

Further information on getting the most out of the internet is available on the Royal National Institute for the Blind website.

The AbilityNet website has helpful advice on customising your computer.

The BBC site My web My way has up-to-date information on how to optimise your web experience on a wide variety of platforms. Start by clicking on the relevant operating system of your computer.

Information in other languages

For information, advice, guidance and learning materials in community languages visit the MultiKulti website.

Accessibility queries

We are continuously seeking to improve the accessibility of the website. If you have any difficulties using this site that you believe we could address, please let us know. Contact us at this address:

It would be helpful if your e-mail contained the following:

  • the URL(s)(web address) of the page(s) that you are having difficulties with,

  • the nature of your disability, if any, 

  • a description of the problem.

If you have a solution to suggest, please feel free to do so. 

Bigger Browser Window

To hide all the tool bars at the top of the screen and so increase the size of the browsers window:

  1. Click 'View' from the Menu bar and then 'Full Screen' from the toolbar. (alternatively press F11 on your keyboard) 

Other Options

There are other options to tailor web pages that help make them easier to read. These may be found under the 'Tools' menu:

  1. Click on 'Internet Options'

  2. Select the 'Advanced' tab

  3. Choose from the options available to improve visibility.